Wedding & Event Inquiry Specialist (Full-Time) Job at By Landmark, Plainfield, NJ

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  • By Landmark
  • Plainfield, NJ

Job Description

Wedding & Event Inquiry Specialist (Full-Time or Part Time)
By Landmark | Plainfield, NJ

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you'll guide conversations, answer questions, and schedule venue tours across our properties.

No cold calling, all inbound leads.

Responsibilities

  • Respond to inbound inquiries via phone, email, and text
  • Speak with couples/clients to understand event details (date, guest count, style)
  • Recommend the best-fit venue(s) and schedule tours
  • Follow up consistently to convert inquiries into appointments
  • Log activity in CRM and manage scheduling
  • Coordinate with venue sales teams

Qualifications

  • 1–3 years of customer service, call center, or scheduling experience
  • Strong phone presence and communication skills
  • Organized and able to manage multiple conversations at once
  • Comfortable using CRM systems and scheduling tools
  • Hospitality or event experience is a plus

Compensation & Schedule

  • Hourly + commission opportunities
  • In-person role (Plainfield, NJ)
  • Weekend availability required
  • Work-from-home flexibility on weekends

Why Join Us

  • No cold calling, high-intent inbound leads
  • Fast-paced environment with clear goals
  • Opportunity to grow into sales or event roles
  • Work with well-known venues across NJ & PA

Job Tags

Hourly pay, Full time, Part time, Work from home

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