Job Description

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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a quality informatics analyst, you will primarily be responsible for working with enterprise health plan data and Quality HEDIS performance monitoring and trending for dashboard development. In collaboration with data teams, leverage Tableau as well as our other analytics tools (Alteryx), focusing on translating data into comprehensive insights and actionable results for our organization. This position will:

• Serve as subject matter expert in the development, implementation and maintenance of team dashboards (Tableau) for Quality Management team.
• Serves as a liaison between business report users and Informatics development consultants, translating business requirements into technical specifications for report development.
• Create and communicate messages based on available data from real-time analyses, including preparing easy-to-understand charts, tables, graphs, and other related documents for diverse audiences.
• Identify opportunities for process improvement and strives to simplify overly complex processes.
• Contribute to data warehouse enhancements by investigating opportunities for inclusion of new data sources, identifying and facilitating correction of data quality issues.
• Create complex queries, does technical report/programming in support of Quality improvement activities.
• Validate reports and deliverables for accuracy and timeliness per specifications and workflows.
• Meet with other plan departments and cross-functional areas to understand and facilitate data requests.
• Monitor and track data requests and regulatory notices.
• Analyze complex data for trends and outliers and provides in-depth root cause analysis.
• Emphasize clear documentation and writes code that is readable and reproducible.
• Understand nuances of data, check for reasonability, and works to improve data quality.
• Monitor and maintain audit processes and documentation.
• Influence changes/enhancements to business processes, policies, and system infrastructure to improve the information.
• All other duties as assigned.

Required Qualifications

• Proven experience as a Tableau developer with a focus on dashboard development to support business initiatives.
• Extensive experience with databases as well as interpretation and manipulation of related data (3-5 years of data interpretation and analysis experience required).
• Creates and evaluates the data needs of assigned projects and assures the integrity of the data. Ability to manage conflicting priorities and multiple projects concurrently.
• Strong SQL skills required: 2-3+ years of experience.
• Excellent Microsoft Office skills, analytical skills, and excellent organizational skills.

Preferred Qualifications

• Experience with Quality Performance Rating Programs (Stars, HPR, and QRS).
• Experience with Healthcare Effectiveness Data and Information Set (HEDIS) Measures.
• Experience designing, developing and maintaining Power BI dashboards to meet business needs.
• Experience with managed care plans (Exchange, Medicare, Medicaid and Commercial).
• Experience with health insurance data and operations.
• Experienced in relational databases, data systems and data warehouses.
• Experienced in SQL Server, Tableau, Power BI, SSRS, QuickBase.

Education

• Bachelors Degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$63,300.00 - $136,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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