Job Description

Waterford Dental Team is growing, and we’re looking for a cross-trained pro who can do two things really well:

1. support great dentistry chairside, and

2. make patients feel taken care of from “hi!” to “you’re all set.”

If you’re a Dental Assistant who’s also interested in the front-office/business side (or already great at it), this role is for you. You’ll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.

Prior dental experience is required. This is a fast-paced, people-facing role where details matter and kindness matters more.

What You’ll Do

Patient Relations + Front Office

• Answer patient calls with professionalism and empathy (yes, even the “quick question” that is never quick)

• Schedule appointments, manage patient flow, and help keep the day running smoothly

• Check patients in and out with a welcoming, confident presence

• Document patient financial and insurance responsibility with 100% accuracy

• Collect payments for procedures performed and assist with past-due balances respectfully

• Proactively call patients who are due for service or need to book

• Use scheduling tools to fill cancellations and past-due appointments

• Support morning huddles and help the team stay aligned

Clinical Assisting

• Prepare patients for oral exams and assist clinicians with treatment and documentation

• Provide excellent chairside support and patient education

• Take digital radiographs/X-rays

• Assist hygienists and doctors with charting

• Take detailed notes and accurately record key information

• Adapt to a fast-paced environment while keeping quality high

• Learn dental software (or bring experience with it)

• Maintain a high standard of sanitization and comfort working in a sterile setting

Dental Lab + Back Office Support

• Sanitize operatories in accordance with CDC guidelines

• Instrument sterilization

• Stocking supplies and keeping rooms ready

• Check in lab cases and communicate with dental labs

• Assist with ordering supplies/inventory

What You Bring

• High school diploma or equivalent

• Completion of an accredited dental assisting program or equivalent experience

• Proficiency in dental terminology, procedures, and equipment

• Strong communication skills (verbal and written)

• Excellent organization and attention to detail

• Ability to multitask and prioritize confidently

• A team-first mindset and patient-centered approach

Benefits

• Dental benefits (including immediate family)

• Health insurance + 401(k)

• On-the-job training

• Paid time off

• No weekends

Ready to join a team that cares about patients (and each other)? Apply to Waterford Dental Team and let’s make dental visits feel a little more human.

Seva Dental SMS Terms and Conditions:

1. By providing your mobile number and opting in, you agree that Seva Dental may send you text messages (SMS/MMS) about careers-related topics, which may include:

• Application status updates
• Interview scheduling and reminders
• Requests for additional information related to your application
• Hiring event details
• Job opportunity alerts

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at team@sevadentalteam.com

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy below.

Privacy Policy:

We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Job Tags

Similar Jobs