Position: Amazon Lex Developer Lead
Remote
Long Term Contract
We need a Senior Developer/Lead hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.
Minimum experience of building AI agents (within Amazon Connect) 2 years.
Minimum experience with Amazon Connect/ Lex 5 years
We have urgent requirement for Amazon Connect / Amazon Lex / Agentic Voice AI Lead as per the following details.
We are seeking a Lead or Architect with deep expertise in Amazon Connect, Amazon Lex, Agentic Voice AI, Connect AI Agents, and Assisted NLU to lead the design and delivery of enterprise-scale conversational AI and contact center transformation initiatives. The ideal candidate will define architecture strategy, drive AI-powered customer experience modernization, and lead the implementation of intelligent voice and digital engagement solutions. This role requires hands-on experience architecting cloud-native solutions on AWS, integrating AI agents with enterprise systems, enabling autonomous and assisted customer journeys, and providing technical leadership across cross-functional teams. The candidate should possess strong stakeholder management skills and a proven track record delivering scalable, secure, and highly available contact center platforms..
Key Requirements
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